亚马逊跨境电商:分享一些邀评模板!

程, 晴天 2021年11月12日20:06:05
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675 3640字阅读12分8秒

一、英文版

Dear Customer,

Thank you for your purchase and taking the time to write a product review. We are terribly sorry to hear the product you received is defective and would like to know if we can send you a free replacement or assist you with a refund.

Customer reviews is important to us and we value your response. All responses will be used to

further improve the quality of our service and products.

Please let us know how we may assist you to resolve the issue you have experienced.

Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter. Yours Sincerely

一、中文版

亲爱的客户:,
感谢您的购买并抽出时间撰写产品评论。听说您收到的产品有缺陷,我们感到非常遗憾。我们想知道我们是否可以免费为您更换产品或帮助您退款。
客户评论对我们很重要,我们重视您的回复。所有回复将用于
进一步提高我们的服务和产品质量。
请告知我们如何帮助您解决您遇到的问题。
很抱歉给您带来不便,感谢您给我们机会纠正此问题。谨上

二、英文版

we sell on amazon and serve for you, and we need a good reputation, we need make money to

feed kids and our family, so please dont worry about the after-sale service, you can contact us at

any time for any issue. We are not the best, but we are trying our best to provide you the best service. If you think the solution is not good enough, please let us know.

二、中文版

我们在亚马逊上销售并为您服务,我们需要良好的声誉,我们需要赚钱来帮助您
喂养孩子和我们的家人,所以请不要担心售后服务,您可以联系我们
任何时间任何问题。我们不是最好的,但我们正尽力为您提供最好的服务。如果您认为解决方案不够好,请告诉我们。

三、英文版

Hi, dear friend,

We are so sorry to see the review about the [order id:] without receiving any emails from you. So

sorry for the mistake and any inconvenient caused by it please accept our sincere apology. We

will be more careful Next time, and try all our best to be more professional. As a new store, Customers' review will play an important role to our shop. we hope that It will be a chance to help us to remove the review. For our mistake, if you revise the feedback, we will give you a full refund and you can keep the item at the same time. we know you are a good buyer, you will help

  1. us. Appreciate for your support/help and your kind understanding. Looking forward your reply.

All best wishes for you.

BR

三、中文版

嗨,亲爱的朋友,
我们很抱歉在没有收到您的任何电子邮件的情况下看到有关[order id:]的评论。所以
对于由此造成的错误和不便,请接受我们诚挚的道歉。我们
下次我们会更加小心,尽我们最大的努力变得更加专业。作为一家新店,顾客的评价将对我们店起到重要作用。我们希望这将是一个帮助我们取消审查的机会。对于我们的错误,如果您修改了反馈,我们将给您全额退款,同时您可以保留该商品。我们知道你是个好买家,你会帮我们的
我们感谢您的支持/帮助和理解。期待您的回复。
祝你一切顺利。

四、英文版

Dear Carol
Thank you to order from my store. Your goods had been send once we get your payment. Normally, it takes 1-3 weeks(自发货) / 2-5days (FBA 发货) to arrive you by free shipping way.
If you get the item, and everything is ok, please kindly leave a comment, that will be a big
encouragement for us to a better seller.
If the product has some problems when you get, hope you could contact us before you take bad action to my account, then we will give you a happy solution program at first time for you.
Any your idea about this product is our precious wealth, we will improve our products according
to your reply.
we hope to win your 100% satisfaction for your shopping experience. We love our customers.
Looking forward long term business.
Best Regards,

四、中文版

亲爱的卡罗尔
谢谢您从我的商店订购。我们一收到你的付款,你的货物就已经寄出了。通常需要1-3周的时间(自发货) / 2-5天(FBA)发货) 以免费送货方式到达你处。
如果你得到了这个项目,并且一切正常,请留下评论,这将是一个大问题
鼓励我们找到更好的卖家。
如果您收到产品时遇到一些问题,希望您在对我的帐户采取错误操作之前与我们联系,那么我们将在第一时间为您提供一个愉快的解决方案。
您对本产品的任何想法都是我们的宝贵财富,我们将根据您的想法改进我们的产品
谢谢你的答复。
我们希望为您的购物体验赢得100%的满意。我们爱我们的客户。
展望长期业务。
顺致敬意,

五、英文版

Dear Carol

Thank you very much for your order!

We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.

Have a nice day!

Best Regards

五、中文版

亲爱的卡罗尔
非常感谢您的订单!
我们已经装运了货物,很快就会到达你方。希望你喜欢!我们期待您的反馈。
祝您有个美好的一天!
顺致敬意,

六、英文版

Dear Carol

Thank you for your feedback to us, we are really appreciate it. now we have new style with same high quality, if still interested in, pls inform us, we can chat the details.

otherwise, we will be more passionate to provide good products and service for every customers.

And I wonder if there is any possibility that you can share your purchasing feeling about our listing to others?

it will huge help to new seller, meanwhile others can see how good products and services we

 

have, is that okay?

Looking forward to your reply!

六、中文版

亲爱的卡罗尔
感谢您对我们的反馈,我们非常感谢。现在我们有同样高品质的新款式,如果您还感兴趣,请告知我们,我们可以讨论细节。
否则,我们将更加热情地为每一位客户提供优质的产品和服务。
我想知道您是否有可能将您对我们上市的购买感受分享给其他人?
这将极大地帮助新卖家,同时其他人可以看到我们的产品和服务有多好
有,可以吗?
期待您的回复

亚马逊跨境电商:分享一些邀评模板!

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